Home page/Latest news

About books

About Macworld articles

About MacFixIt columns

About Mac Observer columns

About Macworld Expo sessions

About MacFixIt

About me (Bio)

Grab Bag

Where to go for tech support

Contact Info

Various constraints prevent me from answering any tech support questions sent to the email addresses for this site.

If you are looking for tech support help for using your Mac, here is what I recommend instead:

MacFixit

My first recommendation (no surprise!) is MacFixIt. The daily updated home page provides the latest in troubleshooting news.

And if you want to post a question online, you can do so at the MacFixIt Forums.

Apple

Apple's main Support page is a good more general starting point for troubleshooting help from Apple.

Apple also maintains an excellent Discussions Board.

Other sites

For extended coverage of troubleshooting issues, MacInTouch remains an excellent site.

For Mac OS X tips, Mac OS X Hints is the best there is.

For a daily listing on what's happening on virtually every other Mac site, as well as Mac coverage in more general media, check out MacSurfer's Headline News.

For concise and up-to-the-minute Mac news, try MacMinute.